Voice of Indonesia presents Let’s Speak Indonesian, a program that introduces the Indonesian vocabulary and guides you to speak in the language. Mari Berbahasa Indonesia or Let’s Speak Indonesian is a joint initiative of Voice of Indonesia and the Language Development Agency of the Indonesian Ministry of Education and Culture. Today’s topic is about Layanan Pesan Antar which means Delivery Service.
Here is the conversation entitled Pesanan Saya Tidak Sesuai which means My Order is Incorrect. Kevin is calling a restaurant. He makes a complaint because his order is incorrect. Let’s read to the conversation.
Wanita |
Halo, dengan Restoran Suka Ayam. Ada yang bisa saya bantu? |
Kevin |
Ya, saya Kevin. Permisi, Mbak. Pesanan saya tidak sesuai. Saya memesan tiga ayam goreng, tetapi yang datang kentang goreng. |
Wanita |
Oh, kami mohon maaf, Pak Kevin. Pesanan Bapak tertukar dengan pelanggan lain. |
After reading to the conversation, now I am going to introduce some vocabulary and expressions related to the topic of the day.
permisi |
(2x) which means excuse me |
pesanan saya |
(2x) which means my order |
tidak sesuai |
(2x) which means incorrect |
memesan |
(2x) which means order |
tiga |
(2x) which means three |
ayam goreng |
(2x) which means fried chicken |
kentang goreng |
(2x) which means french fries |
mohon maaf |
(2x) which means sorry |
tertukar |
(2x) which means exchanged |
pelanggan |
(2x) which means customer |
Halo, dengan Restoran Suka Ayam. Ada yang bisa saya bantu? |
(2x) which means Hello, this is Suka Ayam restaurant. What can I help you? |
Permisi, Mbak. |
(2x) which means Excuse me, Ms. |
Pesanan saya tidak sesuai. |
(2x) which means My order is incorrect |
Saya memesan tiga ayam goreng, tetapi yang datang kentang goreng. |
(2x) which means I order three fried chickens, but I got french fries. |
Oh, kami mohon maaf, Pak Kevin. |
(2x) which means Oh, we are so sorry Mr. Kevin |
Pesanan Bapak tertukar dengan pelanggan lain. |
(2x) which means Your order was exchanged with another customer |
In the dialog, you hear Kevin make a complaint by saying Pesanan saya tidak sesuai which means My order is incorrect. To make a complaint, you can use say the word belum which means not yet or use a negation sentence with the word bukan or tidak which means not.
Let’s listen to the other examples of expressions to make a complaint.
Kevin : Pesanan saya belum tiba. Lama sekali which means My order has not arrived yet. It takes so long.
Woman : Maaf, pesanan Bapak sedang diantar which means Sorry, your order is being delivered.
Kevin : Makanan ini bukan pesanan saya which means I do not order this food
Woman : Maaf, Pak. Pesanan Bapak tertukar dengan pelanggan lain which means Sorry, Sir. Your order is exchanged with another customer.
That was “Let’s Speak Indonesian” for today. Hopefully, this edition can be useful for those of you who want to know more about Indonesian language.