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Screenshot of mayors of Pakistani cities, including Murtaza Wahab of Karachi, visit Jakarta's one-stop public service centre in South Jakarta, as broadcast on Sunday (July 7, 2024).

(Photo by: ANTARA/Mentari Dwi Gayati/nbl.)

VOINews, Jakarta: Murtaza Wahab, the mayor of Karachi, Pakistan, expressed admiration for Jakarta's integrated public service model offered at the Public Service Mall and revealed that Pakistani mayors are eager to replicate this initiative in their own cities.

"It is a remarkable initiative that effectively addresses the issues faced by Jakarta's citizens. We have much to learn from these experiences and are excited to implement similar systems in our cities," Wahab remarked in a statement broadcast on Sunday.

In addition to Wahab, mayors from the Pakistani cities of Sukkur, Turbat, and Kashmir visited Jakarta's Public Service Mall in South Jakarta on Tuesday (July 2).

Wahab emphasized that a one-stop public service model would be highly beneficial for investors, allowing them to complete all necessary permits in one location.

"A centralized office where investors can address their issues and find solutions is the optimal way to facilitate investment," he explained.

He also stated that the Pakistani mayors are keen to study various aspects of Jakarta's public administration to implement in their own cities.

Wahab further expressed his desire to establish Karachi and Jakarta as sister cities, fostering people-to-people and business-to-business relationships between the two metropolises.

Meanwhile, Jakarta's Investment and One-stop Integrated Service Agency Head, Benni Aguscandra, assured that the agency will continue to enhance the service, accountability, and transparency of the Public Service Mall.

"Our main objective is to demonstrate to residents that applying for permits independently is now straightforward. We will continue to collaborate, study, and develop our services to better serve our community," he stated./Antara/VOI