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26
October

Integrated Crisis Communication Management System webinar in the Parekraf Sector - 

 

 

VOInews, Jakarta : Minister of Tourism and Creative Economy/Head of the Tourism and Creative Economy Agency (Menparekraf/Kabaparekraf), Sandiaga Salahuddin Uno believes in the presence of the Surebro system! (Surveilance, Response and Broadcast) issued by the Communications Bureau of the Ministry of Tourism and Creative Economy/Baparekraf is able to overcome issues that trigger tourism crises quickly and accurately.

In the Integrated Crisis Communication Management System webinar in the Parekraf Sector, Wednesday (25/10/2023), Sandiaga said the tourism business is a reputation business that is felt by tourists through sensory perception. So, when this reputation is disturbed by something that is not in accordance with tourists' perceptions, this will trigger a tourism crisis.

"A reputation crisis is the starting point for the threat of a tourism crisis. If there is bad news that creates uncertainty and anxiety, such as during a pandemic, we must immediately address this," said Sandiaga.

According to a release received by Voice of Indonesia on Thursday, One of the efforts to prevent this crisis from occurring, continued Sandiaga, is strategic communication which is able to reduce the negative impact of the tourism crisis and reduce the anxiety of various parties, especially tourists and creative tourism actors. For this reason, the presence of the Surebro system! issued by the Communications Bureau of the Ministry of Tourism and Creative Economy/Baparekraf is believed to be able to overcome the impact of a tourism crisis such as what occurred during the COVID-19 pandemic.

"This will certainly strengthen synergy and collaboration across ministries/agencies and a good narrative at the regional tourism level so that this (crisis) can be handled together," he said.

Sesmenparekraf/Sestama Baparekraf, Ni Wayan Giri Adnyani, added that the parekraf sector is very vulnerable to being affected by crises which can have an impact on the economy, job creation and infrastructure development. Therefore, there needs to be holistic crisis management by prioritizing effective communication that involves many elements and components.

This is because this integrated crisis communication management system cannot run alone without the support of parekraf stakeholders as well as tourism agencies and ministries/institutions as official information contributors.

"Effective communication is one of the most important resources in managing a crisis. Communication must be carried out in all stages of a crisis, namely before, during and after crisis. Through effective crisis communications, we can understand the risks we face; provide more complete, accurate and fast information; and reduce circulation "disinformation and misinformation can worsen crisis conditions," said Giri.

Meanwhile, Head of the Communications Bureau of the Ministry of Tourism and Creative Economy/Baparekraf I Gusti Ayu Dewi Hendriyani explained the Surebro Crisis Communication Integrated Management System! is a new breakthrough for the Ministry of Tourism and Creative Economy organization which has five innovation values, namely the creation of an integrated management system, novelty, adjustments to the organizational structure, sustainability, and in accordance with the organizational values ​​of the Ministry of Tourism and Creative Economy.

Utilization of the Surebro system! In overcoming the tourism crisis, three steps are carried out, namely :

1. Surveillance, by looking at public sentiment through crisis detection analysis (CDA) and media monitoring. Furthermore, these potentials are categorized into three impacts on the tourism and creative sector, namely low, medium and high.

2. Response, with a crisis risk assessment strategy, action in the first 15 minutes, 30 minutes and one hour, as well as action when the crisis continues up to the preparation of a press release.

3. Broadcast, with amplification on owned and paid media of the Ministry of Tourism and Creative Economy, PR-ing, and regional Tourism and Creative Economy Crisis Management Forum

"One of the monitoring products that we have in crisis communication is Crisis Detection Analysis. So this is our monitoring of issues in the tourism and creative sector and we detect potential crises in the future and then we mitigate them early on before the issues get bigger by preparing recommendations "follow-up on crisis communication management with outputs such as standby statements, press releases, infographics and posters," said Dewi.

This webinar was also attended online by a number of officials within the Ministry of Tourism and Creative Economy as well as representatives from Ministries/Agencies and local governments//VOI

26
October

GATF 2023 talkshow - 

 

 

VOInews, Jakarta : The national airline Garuda Indonesia, in collaboration with Bank Mandiri, is once again holding the 2023 Garuda Indonesia Travel Fair (GATF) which will be held from 27-29 October 2023 simultaneously in 7 (seven) major cities in Indonesia, namely Jakarta, Medan, Palembang, Surabaya, Denpasar, Makassar and Jayapura. The GATF 2023 in Jakarta will be held in Halls 3 and 3A, Indonesia Convention and Exhibition (ICE), BSD City, Tangerang.

GATF 2023 is a travel fair event from Garuda Indonesia which has been held periodically since 2008 to be able to provide a variety of special promotional choices for flight tickets and domestic and international tour packages with attractive offers, one of which is through offering discounts on flight tickets of up to 80 percent and various other added value. This offer is valid for the travel period until 29 October 2024.

Garuda Indonesia President Director Irfaniaputra revealed that the implementation of GATF 2023 is not only a sustainable step for the company to contribute to efforts to improve the national tourism sector but also to optimize the growth of air travel, especially in maximizing year-end holiday moments.

"Approaching the end of this year, during the implementation of GATF 2023 this time we are also trying to be closer to the community by providing opportunities for them to get various attractive offers in carrying out tourist trips by holding this program simultaneously in 7 big cities in Indonesia," said Irfan.

Irfan continued that by collaborating with Mandiri as a bank partner, in this implementation Garuda Indonesia presents various added values for service users, especially by providing additional cashback of up to IDR 4 million. Apart from offering special flight tickets with discounts of up to 80%, at this GATF, Garuda Indonesia will also carry out a flash sale which provides additional discounts at certain hours.

According to a release received by Voice of Indonesia on Thursday, apart from offering special prices, Garuda Indonesia at GATF 2023 also offers various other promotional programs such as 0% installment up to 12 Months with Bank Mandiri, 50% Bonus Redeem Livin' points to GarudaMiles, Member Get Member Bonus up to 2500 Miles, Discount up to 43% for Award Ticket Redemption, 10% Discount Garuda Indonesia Cargo, 20% Discount Lounge Access up to Discount up to 80% Prepaid Baggage. Specially at this year's GATF there is also a daily domestic flight ticket auction program starting from IDR 300,000.

Apart from providing attractive offers for accessing flight tickets, Garuda Indonesia also provides a Welcome Bonus of 600 miles for new GarudaMiles junior members who register during the program period, as well as a Welcome bonus of 2023 miles for new GarudaMiles Regular members who register during the 2023 GATF period.

This year, to increase the services that visitors can enjoy, Garuda Indonesia is also collaborating with the Directorate General of Immigration of the Ministry of Law and Human Rights by providing passport making services at GATF venues with a certain quota every day.

"Using the concept of one stop shopping for traveling, it is hoped that by holding this GATF, Garuda Indonesia can facilitate the need for safe and comfortable air accessibility for the community, and it is hoped that it will further strengthen the solidity of the tourism ecosystem. "Apart from that, through this GATF event we hope that we can also help maximize the growth of the Company's performance by optimizing efforts to increase passenger traffic towards the end of the year," concluded Irfan/VOI

26
October

British Ambassador to Indonesia and Timor Leste, Dominiq Jermey at the Media Gathering event (Photo : NK-VOI) - 

 

 

VOInews, Jakarta : The United Kingdom -UK has provided 5.6 million pounds sterling for an environmental and climate program namely Mentari in collaboration with Indonesia. This was pointed out by British Ambassador to Indonesia and Timor Leste, Dominiq Jermey at the Media Gathering event, the British Embassy in Jakarta on Wednesday (25/10).

“...Indonesia’s shift to renewable and sustainable energy and there is amazing partnership already on the Mentari Program. And UK is proud to announce an extra 5,6 million pounds on funding for that program and just earlier this year. And that is just about supporting a sustainable economic growth in this country. And that transition towards a different way of approaching our world in the future. I know that Indonesia and the UK can have a great partnership together on biodiversity, on climate change, on renewable energy, on green and future cities and it’s gonna be a critical area that I’m looking forward to working together with my Indonesian colleagues over the years to come.” Ambassador said. 

Moreover, Ambassador Dominiq further said the partnership of the UK and Indonesia  continuously grows much stronger, which  focuses on business, climate change, biodiversity and prosperity and security in the Indo Pacific. The value of trade cooperation  between the UK and Indonesia was worth £3.5 billion in 2022. Ambassador Dominiq wants to increase this amount as the purpose of  the UK to continue to encourage two-way investment//VOI

24
October

Australian Ambassador to Indonesia, Penny Williams at the opening of Ubud writers and readers festival 2023 - 

 

 

Australian Ambassador to Indonesia Penny Williams PSM opened the panel discussion ‘Enduring Connections: Celebrating Australia-Indonesia Friendship’ on Saturday 21 October at Ubud Writers & Readers Festival 2023 (UWRF).

The panel featured an impressive line-up including Janet DeNeefe - founder and director of UWRF, Riri Riza – award winning film director, Elena Williams - board member Australia-Indonesia Institute and educator, Abdi Karya - internationally acclaimed artist, and Dr. Kirrilee Hughes - education consultant and researcher.

The audience enjoyed a lively discussion on what it means for Australia and Indonesia to be close neighbours and how both countries maintain strong ties.

Touching on the long-shared history, including as far back as Makassan and Yolŋu peoples trading with each other and more recent examples such as New Colombo Plan students and Australia Award recipients, and demonstrating that people-to-people relationships are at the heart of our story.

Australian Ambassador to Indonesia, Penny Williams PSM, said the festival is a wonderful example of strengthening mutual understanding between Australia and Indonesia.

“I am pleased the Australian Government continues to support UWRF as a cross-cultural platform to build inter-cultural understanding and long-term links between Australian and Indonesian literary communities,” she said.

According to a release received by Voice of Indonesia on Tuesday, this year’s marks the 20th anniversary of Ubud Writers & Readers Festival (UWRF). The festival continues to attract an array of Australian talent, including fiction and nonfiction authors, poets, arts managers, industry leaders and academics.

"For the last two decades, the festival has become a vessel to celebrate the quality and diversity of writers in both countries,” Ambassador Williams said.

The Australian Embassy in Jakarta and the Australian Consulate-General in Bali have been proud supporters of the festival since the inaugural event in 2004//VOI