Ombudsman Member, Dadan S. Suharmawijaya, to the Main Secretary of National Library, Ofy Sofiana, at the RI Ombudsman Building, Jakarta, on Thursday (2/6/2022) -
The National Library of Indonesia (Perpusnas) won an award for High Compliance with Public Service Standards from the Indonesian Ombudsman. The National Library of Indonesia received a score of 81.30.
The certificate of appreciation was handed over by Ombudsman Member, Dadan S. Suharmawijaya, to the Main Secretary of National Library, Ofy Sofiana, at the RI Ombudsman Building, Jakarta, on Thursday (2/6/2022).
The Ombudsman as a state institution that oversees the implementation of public services in Indonesia encourages the acceleration of improving the quality of public services through compliance surveys conducted regularly since 2013.
The results of the compliance scores were categorized into three groups, namely the green zone with the predicate of high compliance, then the yellow zone with the predicate of moderate compliance, and the red zone with the predicate of low compliance. National Library is included in the green zone which is the best category in the assessment. Based on the Ombudsman's assessment, 12 institutions received the best category award.
In 2021, compliance assessments will be carried out on 587 agencies with details of 24 ministries, 15 institutions, 34 provinces, 416 district governments, and 98 city governments.
Deputy Chairman of the Ombudsman, Bobby Hamzar Rafinus, stated that the evaluation of the results of the compliance survey found major challenges related to compliance with the implementation of Law no. 25 of 2009 concerning Public Services, especially at the district level.
“Of the 416 districts that we surveyed, there are still around 226 with moderate and 87 with low ratings. So if we look at the medium-term targets of the 2020-2024 RPJMN, we still have a lot of big work to do to increase the number of districts from low and medium compliance to high compliance," he said.
Furthermore, Bobby explained that in an effort to process community reports, the Ombudsman has a standard procedure that applies to all Ombudsmen in the world. The Ombudsman has built a fairly long mechanism which is divided into three stages, namely the acceptance and verification stage, the examination stage, and the resolution and monitoring stage.
"The flow is that the complainant submits a complaint on public services, then the data on the complaint that has been submitted is verified, after that the document is examined, and in the end the settlement of the complaint is followed up with several problem solving methods in the Ombudsman," he explained.
Ombudsman member, Dadan S. Suharmawijaya, said that in the first Quarter of 2022, the Ombudsman seeks to respond to the latest issues, namely the completion of reports and prevention of maladministration. During that period, his party received reports on allegations of maladministration in public services as many as 2,706 complaints.
“From the number of complaints, there were 1,766 public reports, then 893 quick responses, and 36 investigative reports on their own initiative. In addition, there were 2,564 non-report consultations and 596 copies. During this period, 1,904 reports were completed," he explained.
According to a release received by Voice Of Indonesia on Thursday (02/06/22), the awarding of the predicate for compliance with public service standards is a manifestation of the Ombudsman's commitment to continue to encourage public services towards the digitalization era, a commitment to continue to oversee the implementation of public services throughout the archipelago.
By conducting a compliance survey, the Ombudsman hopes to increase the number of agencies that have the best compliance rating. So as to be able to realize technology-based, transparent, fast and easy public services in order to realize excellent public services//VOI
The Head of Indonesia’s National Disaster Management Authority (BNPB), Lieut. Gen. Suharyanto, concluded the GP2022 -
The 7th Global Platform for Disaster Risk Reduction (GP2022) outlined seven main recommendations as the outcome of its meetings at the Bali Nusa Dua Convention Center (BNDCC). These recommendations were named as the Bali Agenda for Resilience.
In her closing remarks, Megawati Soekarnoputri, the 5th President of the Republic of Indonesia, urged the global community to strengthen solidarity in facing ecological disasters.
"Uncontrolled natural resource exploitation threatens human civilization. And we often overlook it,” said Megawati via zoom.
Megawati called for the world to strengthen the World Meteorological Organization (WMO) and partnerships between meteorological agencies. She highlighted the importance of this effort to prepare the world against any future disaster.
Meanwhile, the Special Representative of the UN Secretary-General for DRR Mami Mizutori emphasized that her agency does not believe in “natural disaster”. UNDRR sees disasters strike because humans allow them to happen.
"The good news is that, because human decisions make disasters worse, human decisions can also reverse this trend, reduce the effect of harm and disasters when they strike," said Mizutori.
UNDRR appreciates Indonesia
Mizutori expressed her appreciation for diversity and inclusion at the GP2022 meetings in Bali. She was pleased to see the increasing number of participants with disabilities compared to the last meeting.
"I am very proud that this Global Platform truly reflects the people-centred approach of the Sendai Framework, and we have people from, of course, from all over the world," said Mizutori.
"Once again I have to thank Indonesia for this. And I believe that this will be one of the most beautiful legacies that we can leave here at the center of this conference," she concluded.
Elham Youssefian, the Inclusive Humanitarian Action and DRR Advisor, added that the whole-of-society and whole-of-government approach are instrumental in reducing disaster risk.
"However, by a whole-of-society approach, we mean all people, regardless of gender, nationality, ethnicity, disability, customary status, skin color, religion, poverty, economic status, or refugee status," Youssefian explained.
"And by a whole government approach, we mean that every sector of government should be involved and have a plan specifically for how they want to be involved and what they want to do," Youssefian said.
Bali Agenda for Resilience
Indonesia has encouraged the world to increase international disaster cooperation during and beyond GPDRR 2022. The future international collaboration must be based on culture of disaster prepreadness and disaster education.
The 7th GP2022 raised the theme of "From Risk to Resilience: Towards Sustainable Development for All in a COVID-19 Transformed World." As the host, Indonesia translated the theme into a greater agenda of “Strengthening Partnerships Towards Sustainable Resilience.”
According to a release received by Voice of Indonesia on Thursday (26/05/22), the Head of Indonesia’s National Disaster Management Authority (BNPB), Lieut. Gen. Suharyanto, concluded the GP2022 by emphasizing President Joko Widodo’s point during the opening ceremony.
"President Widodo encourages the international community to increase cooperation in disaster risk reduction through collaboration on culture of disaster preparedness and disaster education. Second, investing in science and technology," said Suharyanto during the closing ceremony of GP2022 at BNDCC, on May 27.
This Global Platform calls countries to expedite the implementation of the Sendai Framework in reducing disaster risk and impacts.
Suharyanto added that the main recommendation is mainstreaming the “Think Resilience” approach into all decision-making processes, investment, and regulations. Furthermore, he applauded “the Seven Bali Agenda for Resilience.”
The first recommendation is that disaster risk reduction needs to be integrated into primary development policies, financing strategy, legislation, and post-2030 sustainable development goals.
Second, a systemic reform is needed to compare the actual disaster-caused losses to investments in disaster risk reduction.
Third, the Platform, which took place between the COP 26 and the upcoming COP 27, indicates that the current greenhouse gas emissions have outpaced climate mitigation efforts.
The Platform calls on governments to honor commitments made during the Glasgow Agreement to increase climate financing and support climate adaptation. The world must double disaster risk reduction efforts to adress climate emergencies while meeting the climate targets.
Fourth, the world must advance a participatory and human rights-based approach to disaster risk reduction. We need to ensure the concept of "Nothing About Us Without Us" is in place.
"We need to reinforce our commitment to community-based approach and community-driven disaster risk reduction and support local wisdom in building resilience," said Suharyanto.
Fifth, the Platform demands everyone on earth to be covered by any early warning system within the next five years, as suggested by the United Nations’ Secretary General.
"Better coordination between stakeholders will strengthen the multi-hazard early warning system, especially in small island developing countries and African countries," said Suharyanto.
Sixth, the world must learn from the COVID-19 pandemic before the window of opportunity closes. We need to have an adaptive and responsive disaster risk management system with multi-stakeholder collaboration at its core. Emphaty, solidarity, and togetherness must also be put forward to overcome global injustice.
Seventh, the world must be committed to report the progress of the Sendai Framework targets in comprehensive and systematic manner. This is instrumental in understanding the existing challenges and obstacles.
"This is critical for the implementation and accelerating efforts to achieve the intended targets by 2030," concluded Suharyanto.
The 7th GPDRR was officially concluded on Friday (27/5). Switzerland will be the next GPDRR hosting country in 2025. Switzerland’s Head of Humanitarian Aid Department, Manuel Bessler, attended the closing ceremony and tated that his country will learn from Indonesia in organizing the conference.
"I am delighted to announce that the 8th GPDRR will take place again in Geneva in 2025," concluded Bessler//VOI
The Head of Indonesia’s National Disaster Management Authority (BNPB), Lieut. Gen. Suharyanto, concluded the GP2022 -
The 7th Global Platform for Disaster Risk Reduction (GP2022) outlined seven main recommendations as the outcome of its meetings at the Bali Nusa Dua Convention Center (BNDCC). These recommendations were named as the Bali Agenda for Resilience.
In her closing remarks, Megawati Soekarnoputri, the 5th President of the Republic of Indonesia, urged the global community to strengthen solidarity in facing ecological disasters.
"Uncontrolled natural resource exploitation threatens human civilization. And we often overlook it,” said Megawati via zoom.
Megawati called for the world to strengthen the World Meteorological Organization (WMO) and partnerships between meteorological agencies. She highlighted the importance of this effort to prepare the world against any future disaster.
Meanwhile, the Special Representative of the UN Secretary-General for DRR Mami Mizutori emphasized that her agency does not believe in “natural disaster”. UNDRR sees disasters strike because humans allow them to happen.
"The good news is that, because human decisions make disasters worse, human decisions can also reverse this trend, reduce the effect of harm and disasters when they strike," said Mizutori.
UNDRR appreciates Indonesia
Mizutori expressed her appreciation for diversity and inclusion at the GP2022 meetings in Bali. She was pleased to see the increasing number of participants with disabilities compared to the last meeting.
"I am very proud that this Global Platform truly reflects the people-centred approach of the Sendai Framework, and we have people from, of course, from all over the world," said Mizutori.
"Once again I have to thank Indonesia for this. And I believe that this will be one of the most beautiful legacies that we can leave here at the center of this conference," she concluded.
Elham Youssefian, the Inclusive Humanitarian Action and DRR Advisor, added that the whole-of-society and whole-of-government approach are instrumental in reducing disaster risk.
"However, by a whole-of-society approach, we mean all people, regardless of gender, nationality, ethnicity, disability, customary status, skin color, religion, poverty, economic status, or refugee status," Youssefian explained.
"And by a whole government approach, we mean that every sector of government should be involved and have a plan specifically for how they want to be involved and what they want to do," Youssefian said.
Bali Agenda for Resilience
Indonesia has encouraged the world to increase international disaster cooperation during and beyond GPDRR 2022. The future international collaboration must be based on culture of disaster prepreadness and disaster education.
The 7th GP2022 raised the theme of "From Risk to Resilience: Towards Sustainable Development for All in a COVID-19 Transformed World." As the host, Indonesia translated the theme into a greater agenda of “Strengthening Partnerships Towards Sustainable Resilience.”
According to a release received by Voice of Indonesia on Thursday (26/05/22), the Head of Indonesia’s National Disaster Management Authority (BNPB), Lieut. Gen. Suharyanto, concluded the GP2022 by emphasizing President Joko Widodo’s point during the opening ceremony.
"President Widodo encourages the international community to increase cooperation in disaster risk reduction through collaboration on culture of disaster preparedness and disaster education. Second, investing in science and technology," said Suharyanto during the closing ceremony of GP2022 at BNDCC, on May 27.
This Global Platform calls countries to expedite the implementation of the Sendai Framework in reducing disaster risk and impacts.
Suharyanto added that the main recommendation is mainstreaming the “Think Resilience” approach into all decision-making processes, investment, and regulations. Furthermore, he applauded “the Seven Bali Agenda for Resilience.”
The first recommendation is that disaster risk reduction needs to be integrated into primary development policies, financing strategy, legislation, and post-2030 sustainable development goals.
Second, a systemic reform is needed to compare the actual disaster-caused losses to investments in disaster risk reduction.
Third, the Platform, which took place between the COP 26 and the upcoming COP 27, indicates that the current greenhouse gas emissions have outpaced climate mitigation efforts.
The Platform calls on governments to honor commitments made during the Glasgow Agreement to increase climate financing and support climate adaptation. The world must double disaster risk reduction efforts to adress climate emergencies while meeting the climate targets.
Fourth, the world must advance a participatory and human rights-based approach to disaster risk reduction. We need to ensure the concept of "Nothing About Us Without Us" is in place.
"We need to reinforce our commitment to community-based approach and community-driven disaster risk reduction and support local wisdom in building resilience," said Suharyanto.
Fifth, the Platform demands everyone on earth to be covered by any early warning system within the next five years, as suggested by the United Nations’ Secretary General.
"Better coordination between stakeholders will strengthen the multi-hazard early warning system, especially in small island developing countries and African countries," said Suharyanto.
Sixth, the world must learn from the COVID-19 pandemic before the window of opportunity closes. We need to have an adaptive and responsive disaster risk management system with multi-stakeholder collaboration at its core. Emphaty, solidarity, and togetherness must also be put forward to overcome global injustice.
Seventh, the world must be committed to report the progress of the Sendai Framework targets in comprehensive and systematic manner. This is instrumental in understanding the existing challenges and obstacles.
"This is critical for the implementation and accelerating efforts to achieve the intended targets by 2030," concluded Suharyanto.
The 7th GPDRR was officially concluded on Friday (27/5). Switzerland will be the next GPDRR hosting country in 2025. Switzerland’s Head of Humanitarian Aid Department, Manuel Bessler, attended the closing ceremony and tated that his country will learn from Indonesia in organizing the conference.
"I am delighted to announce that the 8th GPDRR will take place again in Geneva in 2025," concluded Bessler//VOI
The Head of Indonesia’s National Disaster Management Authority (BNPB), Lieut. Gen. Suharyanto, concluded the GP2022 -
The 7th Global Platform for Disaster Risk Reduction (GP2022) outlined seven main recommendations as the outcome of its meetings at the Bali Nusa Dua Convention Center (BNDCC). These recommendations were named as the Bali Agenda for Resilience.
In her closing remarks, Megawati Soekarnoputri, the 5th President of the Republic of Indonesia, urged the global community to strengthen solidarity in facing ecological disasters.
"Uncontrolled natural resource exploitation threatens human civilization. And we often overlook it,” said Megawati via zoom.
Megawati called for the world to strengthen the World Meteorological Organization (WMO) and partnerships between meteorological agencies. She highlighted the importance of this effort to prepare the world against any future disaster.
Meanwhile, the Special Representative of the UN Secretary-General for DRR Mami Mizutori emphasized that her agency does not believe in “natural disaster”. UNDRR sees disasters strike because humans allow them to happen.
"The good news is that, because human decisions make disasters worse, human decisions can also reverse this trend, reduce the effect of harm and disasters when they strike," said Mizutori.
UNDRR appreciates Indonesia
Mizutori expressed her appreciation for diversity and inclusion at the GP2022 meetings in Bali. She was pleased to see the increasing number of participants with disabilities compared to the last meeting.
"I am very proud that this Global Platform truly reflects the people-centred approach of the Sendai Framework, and we have people from, of course, from all over the world," said Mizutori.
"Once again I have to thank Indonesia for this. And I believe that this will be one of the most beautiful legacies that we can leave here at the center of this conference," she concluded.
Elham Youssefian, the Inclusive Humanitarian Action and DRR Advisor, added that the whole-of-society and whole-of-government approach are instrumental in reducing disaster risk.
"However, by a whole-of-society approach, we mean all people, regardless of gender, nationality, ethnicity, disability, customary status, skin color, religion, poverty, economic status, or refugee status," Youssefian explained.
"And by a whole government approach, we mean that every sector of government should be involved and have a plan specifically for how they want to be involved and what they want to do," Youssefian said.
Bali Agenda for Resilience
Indonesia has encouraged the world to increase international disaster cooperation during and beyond GPDRR 2022. The future international collaboration must be based on culture of disaster prepreadness and disaster education.
The 7th GP2022 raised the theme of "From Risk to Resilience: Towards Sustainable Development for All in a COVID-19 Transformed World." As the host, Indonesia translated the theme into a greater agenda of “Strengthening Partnerships Towards Sustainable Resilience.”
According to a release received by Voice of Indonesia on Thursday (26/05/22), the Head of Indonesia’s National Disaster Management Authority (BNPB), Lieut. Gen. Suharyanto, concluded the GP2022 by emphasizing President Joko Widodo’s point during the opening ceremony.
"President Widodo encourages the international community to increase cooperation in disaster risk reduction through collaboration on culture of disaster preparedness and disaster education. Second, investing in science and technology," said Suharyanto during the closing ceremony of GP2022 at BNDCC, on May 27.
This Global Platform calls countries to expedite the implementation of the Sendai Framework in reducing disaster risk and impacts.
Suharyanto added that the main recommendation is mainstreaming the “Think Resilience” approach into all decision-making processes, investment, and regulations. Furthermore, he applauded “the Seven Bali Agenda for Resilience.”
The first recommendation is that disaster risk reduction needs to be integrated into primary development policies, financing strategy, legislation, and post-2030 sustainable development goals.
Second, a systemic reform is needed to compare the actual disaster-caused losses to investments in disaster risk reduction.
Third, the Platform, which took place between the COP 26 and the upcoming COP 27, indicates that the current greenhouse gas emissions have outpaced climate mitigation efforts.
The Platform calls on governments to honor commitments made during the Glasgow Agreement to increase climate financing and support climate adaptation. The world must double disaster risk reduction efforts to adress climate emergencies while meeting the climate targets.
Fourth, the world must advance a participatory and human rights-based approach to disaster risk reduction. We need to ensure the concept of "Nothing About Us Without Us" is in place.
"We need to reinforce our commitment to community-based approach and community-driven disaster risk reduction and support local wisdom in building resilience," said Suharyanto.
Fifth, the Platform demands everyone on earth to be covered by any early warning system within the next five years, as suggested by the United Nations’ Secretary General.
"Better coordination between stakeholders will strengthen the multi-hazard early warning system, especially in small island developing countries and African countries," said Suharyanto.
Sixth, the world must learn from the COVID-19 pandemic before the window of opportunity closes. We need to have an adaptive and responsive disaster risk management system with multi-stakeholder collaboration at its core. Emphaty, solidarity, and togetherness must also be put forward to overcome global injustice.
Seventh, the world must be committed to report the progress of the Sendai Framework targets in comprehensive and systematic manner. This is instrumental in understanding the existing challenges and obstacles.
"This is critical for the implementation and accelerating efforts to achieve the intended targets by 2030," concluded Suharyanto.
The 7th GPDRR was officially concluded on Friday (27/5). Switzerland will be the next GPDRR hosting country in 2025. Switzerland’s Head of Humanitarian Aid Department, Manuel Bessler, attended the closing ceremony and tated that his country will learn from Indonesia in organizing the conference.
"I am delighted to announce that the 8th GPDRR will take place again in Geneva in 2025," concluded Bessler//VOI