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The South Jakarta Immigration Office, Central Jakarta Immigration Office, and Tangerang Immigration Office will be the first to open queues for passport applicants through the M-Paspor app. (ANTARA/HO-Public Relations and General Affairs Department of Law and Human Rights Ministry/uyu) - 

The Directorate General of Immigration of the Indonesian Law and Human Rights Ministry has rolled out the M-Paspor app to provide immigration services to the public.

"Through M-Paspor, the community can apply for a passport by uploading scans of the required documents on the app," head of the public relations and general affairs department of the directorate general, Arya Pradhana Anggakara, said in a written statement here on Thursday.

Hence, applicants will not have to wait for a long time for officers to upload and record their data, he added.

"The features in the app contain the standard application steps which are usually done face-to-face," he informed.

They include the payment of initial Non-Tax State Revenue (PNBP), arrival rescheduling, checking applications status, validating applicant’s identity card number (NIK), and integrating travel documents, he elaborated.

The app can be downloaded from the Google Playstore, Anggakara said. However, iOS users will need to wait as the app is still being assessed by the Appstore, he explained.

After installing the app, applicants can upload the required documents and select the desired immigration office and arrival schedule, he said.

Furthermore, they can make payments through the available online channels, he informed. Payments can also be done offline through banks, post offices, or Indomaret convenience stores, he said.

"Please remember that the payment deadline is two hours after the documents are uploaded," the department head added.

The South Jakarta Immigration Office, Central Jakarta Immigration Office, and Tangerang Immigration Office will be the first offices to open queues for passport applicants through the M-Paspor app, the official disclosed.

“Furthermore, applicants can ask for their passport to be sent to their home through (state-owned post service provider) PT Pos Indonesia," Anggakara added//ANT