Vice President Ma'ruf Amin regretted that the implementation of an electronic-based government system (SPBE) or e-government in Indonesia is still low compared to countries in the Southeast Asia region (ASEAN).
"Indonesia is ranked 88th out of 193 countries. We have to admit that this position is still behind compared to other ASEAN countries," said the Vice President when he opened the 2020 National Personnel Coordination Meeting organized by the State Civil Service Agency (BKN) online, Thursday.
This ranking was obtained in the e-government survey released by the United Nations (UN) in 2020, namely the e-Government Development Index or EDGI.
The Vice President said that the UN assessment standards should be used as a reference for government administrators in Indonesia to improve the quality of public services so they can compete with other countries.
"Starting from this, we must be able to identify and map precisely what are the shortcomings, and what potentials should be developed to catch up with these lags," he said.
Various efforts to catch up, said the Vice President, is by accelerating the development of digital infrastructure; drafting regulations, guidelines, and technical standards for digital government; as well as increasing the competence and skills of ASN in operating e-government services.
Improving the quality of human resources is an important key in the realization of digital transformation so that ASNs in Indonesia must be able to improve their digital literacy skills in providing public services.
"One of the important keys in digital transformation is the readiness of human resources, both from the aspects of knowledge, expertise, and work culture," he said.
EDGI, published by the UN Department of Economic and Social Affairs, notes the level of adoption and implementation of e-government by various countries.
The survey was prepared over two years to see how digital governance can facilitate integrated policies and services in the UN's 193 member states.
Of the 193 UN countries that received the EDGI 2020 assessment, the first rank with the best e-government was won by Denmark; followed by South Korea, Estonia, Finland, Australia, Sweden, England, New Zealand, America, the Netherlands, Singapore, Iceland, Norway, and Japan.
Meanwhile, in the ASEAN region, the best SPBE implementation was achieved by Singapore (11th place), Malaysia (47th), Thailand (57th), Brunei Darussalam (60th), the Philippines (77th), Vietnam (86th), Indonesia (88th), Cambodia (124th), Myanmar (146th) and Laos (167th). (antaranews)