VOI - Voice of Indonesia | RRI - Radio Republik Indonesia

The provincial government of West Java launched a digital public service mall (MPP) in Bandung city on Monday to provide easier access to services to the community.



The services can be accessed through the mppdigital.jabarprov.go.id website.



"So far, not all regions in West Java have a physical MPP. Thus, the presence of this digital MPP is to facilitate services to the community, especially in regions that have not owned MPP or only have physical MPP," head of the West Java Investment and One-Stop Integrated Service Office (DPMPTSP), Noneng Komara, said after the launch of the digital MPP here on Monday.



She expressed the hope that the integration of services through the digital MPP will make it easier for the community to access public services anywhere and anytime.



According to her, several other provinces have expressed their willingness to replicate the digital MPP of the West Java government.



The Ministry of State Apparatus and Bureaucracy Reform chose West Java as the pilot site for digital MPP development, she said.



Meanwhile, West Java regional secretary Setiawan Wangsaatmaja said that the launch of the digital MPP reflects West Java's strong commitment to making the public service mall more simple, fast, and more affordable.



He noted that so far, 12 districts and cities in West Java have launched a physical MPP, while the other 15 districts and cities have not.



The digital MPP has several benefits, for instance, it provides easier access to services to the community, which are also faster in terms of time, and it is also more affordable, he said.



“So, if we look at the average (cost of) construction of physical public service malls in West Java, the average figure is Rp9–10 billion per district and city. Yet, with digital public service malls, our costs will be cheaper; maybe Rp300–500 million for 27 districts/cities," the regional secretary informed. (Antaranews)