VOI - Voice of Indonesia | RRI - Radio Republik Indonesia

New Consular Counter in the New Year 2021 - KBRI New Delhi

Indonesian Embassy in New Delhi, India officially opened a new consular service counter at the Indonesian Embassy in New Delhi (04/01). The counter is made to be more comfortable for service users, with representative waiting rooms, both indoors and outdoors. The construction of this new counter is also very concerned about the security aspect, equipped with a two-layer gate, special guard posts, metal detectors, and lockers for storing goods. This counter is also ready to operate by applying the health protocols. This counter provides consular and immigration services, including document attestation services, which have recently increased in frequency along with the improvement of bilateral relations between Indonesia and India.

Indonesian Ambassador to India, Arto Suryodipuro emphasized that improving the physical quality of this consular service facility is only one aspect besides the non-physical aspect which is even more important, namely improving the service system and professionalism of officers and officials concerned in providing services.

These two aspects, according to Ambassador Arto Suryodipuro, must be continuously improved and they provide excellent quality public services. This effort will ultimately support the enhancement of Indonesia's positive image in the eyes of the local community and also gives pride, especially for the Indonesian people in India.