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OJK asks digital banks to boost customer protection

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Logo of OJK office in Jakarta (Archive : OJK) -  

 

 

VOInews, Jakarta : The Indonesian Financial Services Authority has asked digital banks in the country to bolster customer protection to attract consumers and increase their third-party funds, considering that many of the banks impose high interest rates. 

The chief executive of banking supervision at the Financial Services Authority, Dian Ediana Rae said recently that the authority is pushing banks to provide complete and clear information, including whether their products are guaranteed by the Indonesia Deposit Insurance Corporation or not.

According to him, financial education is essential so that prospective customers can wisely choose financial products that suit their needs. He underscored that the authority will continue to ensure that the banks implement practices to protect customers personal data and financial transactions, in keeping with the applicable standards//ANTARA-VOI

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